Features Pricing Contact Login Get Started

Privacy Policy

Last Updated: January 2026

PhotoReflect LLC ("Company", "we", "us", or "our") operates the Event Gallery service ("Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

1. Information We Collect

1.1 Information You Provide

We collect information you voluntarily provide when you:

  • Register for an account: Name, email address, business name, password, and billing information
  • Use the Service: Photos, gallery settings, client information, and communications
  • Contact us: Any information you include in support requests or feedback

1.2 Information Collected Automatically

When you access the Service, we automatically collect:

  • Device Information: Browser type, operating system, device identifiers
  • Usage Data: Pages visited, features used, time spent on pages
  • Log Data: IP address, access times, referring URLs
  • Cookies: Session and preference data (see Section 6)

1.3 Information from Third Parties

We may receive information from:

  • Payment processors (transaction confirmations, not full card numbers)
  • Analytics providers
  • Social media platforms (if you connect your account)

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Process transactions and send related information
  • Send administrative messages and updates
  • Respond to your comments, questions, and support requests
  • Monitor and analyze usage patterns and trends
  • Detect, prevent, and address technical issues and fraud
  • Personalize and improve your experience
  • Send marketing communications (with your consent)

3. How We Share Your Information

We may share your information in the following circumstances:

3.1 Service Providers

We share information with third-party vendors who perform services on our behalf, such as:

  • Cloud hosting and storage providers
  • Payment processors
  • Email service providers
  • Analytics providers
  • Customer support tools

3.2 Legal Requirements

We may disclose information if required by law or in response to valid legal requests.

3.3 Business Transfers

In connection with a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

3.4 With Your Consent

We may share information with third parties when you give us explicit consent to do so.

3.5 What We Don't Share

We do not sell your personal information to third parties. We do not share your photos with anyone except as necessary to provide the Service to you and your clients.

4. Data Retention

We retain your information for as long as your account is active or as needed to provide you the Service. After account termination:

  • Account data: Deleted within 90 days
  • Photos and galleries: Deleted within 30 days (unless you request earlier deletion)
  • Billing records: Retained for 7 years as required by law
  • Anonymized analytics: May be retained indefinitely

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Encryption of data in transit (TLS/SSL)
  • Encryption of sensitive data at rest
  • Regular security assessments
  • Access controls and authentication
  • Employee training on data protection

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Cookies and Tracking Technologies

6.1 Types of Cookies We Use

Type Purpose
Essential Required for the Service to function (authentication, security)
Functional Remember your preferences and settings
Analytics Help us understand how you use the Service

6.2 Managing Cookies

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the Service.

7. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access: Request a copy of your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Receive your data in a portable format
  • Opt-out: Unsubscribe from marketing communications
  • Restrict processing: Request limitation of how we use your data

To exercise these rights, contact us at privacy@photoreflect.com.

8. Children's Privacy

The Service is not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in the United States, where our servers are located. By using the Service, you consent to this transfer. We take appropriate safeguards to protect your information in accordance with this Privacy Policy.

10. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

  • Right to know what personal information we collect and how it's used
  • Right to delete personal information
  • Right to opt-out of the sale of personal information (we do not sell your data)
  • Right to non-discrimination for exercising your rights

11. European Privacy Rights (GDPR)

If you are in the European Economic Area, you have rights under the General Data Protection Regulation, including:

  • Right to access, correct, or delete your data
  • Right to data portability
  • Right to restrict or object to processing
  • Right to withdraw consent
  • Right to lodge a complaint with a supervisory authority

Our legal basis for processing includes: performance of a contract, legitimate interests, and consent.

12. Third-Party Links

The Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last Updated" date. For significant changes, we may also send you an email notification.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

PhotoReflect LLC
Email: privacy@photoreflect.com
Website: www.photoreflect.com

For data protection inquiries in the EU, you may also contact our representative at the address above.